thrifty customer service uk

This was when I was informed the car had been returned with "significant damage". Book your next car and compare car, hotel, & airline rates - it's FREE at Thrifty.com. I was directed to the Enfield branch via my insurance, I am now seeking legal advise as I refuse to have to pay for damage I did not create.Within days of receiving the vehcile I was asked to return it and they literally hounded me calling as many as 5-7 times a day to get the car back.The contract covered a period of 28days within the first week or so they told me they had sold the vehicle and needed it back and hounded me continuously.TOTALLY INCOMPETENT PLEASE FOR YOUR OWN GOOD DO NOT USE. Featuring flexible pick-up and drop-off times, easy-to-reach customer service representatives and the best selection of cars, Travelocity and Thrifty Car Rental can ensure a stress-free car rental experience for you. Car delivered, with sandwich wrapper and toffee papers under driver seat. I phoned to query the charge on 26 May 2020 and after 'investigation' I was promised a refund on 27 May 2020 as the charge had been incorrectly taken. If you are okay with working part time it is a great place to work. They sent me some pictures and the scoffed alloys looks a bit on the rusty side to say it was done last week same people I have been chatting to say that the alloys looks like it as been like that for some time. Branch mislead so they could secure another booking with the original 9 seater allocated to me. Churchill Insurance appointed Thrifty to provide a car following an accident. I said 'of course. Saw DO Not hire from them. Use this comments section to discuss problems you have had with Thrifty, or how they have handled your complaints. Thrifty International. ABSOLUTE TOTAL WASTE OF OUR TIME. (International +1 (405) 773-7980.) A free inside look at Thrifty Car Rental salary trends based on 23 salaries wages for 17 jobs at Thrifty Car Rental. Emailed head office no reply and managing director no reply. A totally money grabbing company using Covid 19 to profit having done nothing. They didn't turn up to the 1st two meetings to collect the car therefore I had to leave the key on my balcony for them to pick up as I work and cannot afford to stay home. it seems they have no crisis. Picked up 9 seater minibus, no aircon, cheapest basic van possible. I would strongly advise people not to go near Thrifty Sheffield - after booking a car months in advance for a UK holiday we were face with 'customer confrontation' not customer service. When l dropped the car back today, he referred to me by name and the car was checked over by someone else who was also helpful and friendly. I followed up by email on 12 June 2020 and 19 June 2020 but still no refund has been forthcoming. Absolutely shocking paid 500 pounds for a 9 seater minibus got there to pick it up and they refused to hand the minibus over and give us our money back bunch of thieving people!! Next thing I know they had allocated me a very small 8 seater than wouldn’t fit wheelchairs comfortably within. I handed keys in and the lady came out to inspect it and I have never seen anyone stick their face so close to the body of a vehicle. I prepaid, purchased travel insurance, and I was still charged over $650.00 for what should have been easy and convenient. Fully automated, Thrifty is staffed by a team of highly trained, bilingual finance specialists each of whom is dedicated to providing outstanding service to insurance agents and their customers. I know have a cheap 9 seater with no air conditioning and stained seats! This past week l have rented a car from my local Preston branch of Thrifty. They had the date wrong on their email, can they READ. We cater for customers who require manual or automatic, compact or economy through to prestige and luxury cars and vans. Front passenger side tyre’s side wall was damaged and the cord was exposed. This is the first time anything like this has ever happened. Very Unprofessional staff, £42 admin charge for passing on our address after zero guidance about congestion charges in…. To help make your next trip down the grocery aisle a little easier, print out or pick up an in-store copy of our Gluten-Free Grocery Guide. blood test and dna test? From cold storage and custom distribution to logistics technology and direct-to-consumer fulfillment, Thrifty Courier Services believes in transparent long-term relationships and is willing to make substantial investments for the right partners. It was a very disconcerting and uncomfortable experience from beginning to end. By continuing to use this site you consent to the use of all cookies. Initial complaints should be directed to Thrifty directly. Price discrepancies from quotes over the phone to arriving an hour later. Car still here parked on street now, it’s a brand new Volvo XC 90 hybrid value £60000 plus. After making a complaint to the head office I was give a messily £12! I would contest it anyway.' You can send a message at thrifty@thrifty.co.uk. Vehicle delivered on 19 May 2020 with 7/8 of a tank of fuel as noted on the paperwork provided by the driver. Thrifty review: Pricing. I booked a car from Thrifty via Rentalcars.com. This estimate is based upon 4 Thrifty Car Rental Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. No customer service whatsoever I was just told it’s not their job to chase me for money and if it happened again I’d have to return the car. In Nov 2019, Thrifty picked me up at Exeter station to take me to the car hire office, then when l returned my lovely car to the office in Bristol, l had been held up in rush hour traffic and it was touch and go whether l could make my train home. When I what to pick up the car they said they have done the check and they said I don't need to check it. If you have a customer service inquiry, the number to call is 01494 751615. You can find contact details for Thrifty … Discover a large inventory of cars, many of which are available at an affordable price on Expedia.ca. absolutely shocking behavior.. what next dear thrifty?! Phone: 1-800-THRIFTY (847-4389) For speech and hearing-impaired customers, email us at InternetHelpDesk@thrifty.com. Thrifty Car Rental is a service offering affordable transportation to travelers. Avoid Tower Hill Branch..! Would use them for personal car hire based on the customer service. Will be sending me a report and photographs so watch this space. Thrifty Rent-A-Car has a consumer rating of 1.43 stars from 30 reviews indicating that most customers are generally dissatisfied with their purchases. You can expect that from hire companies.But what you can't expect is dirty seats all over the minibus. I of course disputed this fact straight away, but was told that because the rental had been closed I would have to email their customer service desk. Thrifty is the worst rental company I have ever used. The Thrifty member of staff was very pleasant and helpful and used her local knowledge to phone different taxi companies to find one who could get out to me quickly, as a result of which l did make it in time to the station. All rights reserved. Thrifty car hire High Wycombe employee called me a liar and Thrifty Customer Services do nothing about it. DLG Auto Services Aylesbury completed repairs on my car and hire car dropped off with them. Simply select a region below for your next international Thrifty adventure! The Thrifty member of staff was very pleasant and helpful and used her local knowledge to phone different taxi companies to find one who could get out to me quickly, as a result of which l did make it in time to the station.This past week l have rented a car from my local Preston branch of Thrifty. Thrifty Car Rental customer service phone number along with tips, reviews, hours and other useful links. Salaries posted anonymously by Thrifty Car Rental employees. Handing back the car was just as easy, left it at the garage and they picked it up. I did point out that their website allows you to enter the age and it accepted this. Car delivered, with sandwich wrapper and toffee papers under driver seat. The car was inspected and I drove it away. Book online today with the world's biggest online car rental service. | Thrifty Car & Van Rental UK has come a long way since its inception over 40 years ago. I will use Thrifty every time. I've used smaller and more established vehicle rental companies in London and the South West for vans and cars. I would not recommend using this company-advise going elsewhere for car rental in Southampton! Thank you to the man from the local garage who has changed the tyre. Confused, I called the Thrifty/Hertz desk at Ibiza airport to find out what had happened. Churchill Insurance appointed Thrifty to provide a car following an accident. No guidance about congestion charges in the city in which they were renting us a vehicle and then a £42 Admin charge for sharing our address with the authorities- nice little side stream of income - what a con!! Join the 689 people who’ve already reviewed Thrifty. Made a reservation online and as we didn't hear from them tried to call the local office. Online auto rental agency reservations for business, corporate, vacation and leisure travel. You can contact the customer service representative of Thrifty Car Rental calling Thrifty Car Rental's helpline phone numbers. Premium and luxury cars for hire If you need to create a good first impression or simply want to impress your client, make it a point to hire a luxury car from Thrifty. Thrifty review: Pricing. Thrifty Southampton then decided to take a refuelling charge from my account without informing me. Shop now. Box 268899, Oklahoma City, Oklahoma, 73126-8899, United States. Another day off work didn’t turn up. Salaries posted anonymously by Thrifty Car Rental employees. Customer relations (Mon-Fri): 1300 284 752 or +61 2 8337 2700 : customer.service@thrifty.com.au Learn about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. On top of that, the rental price was about £100 less for 4 days than a well-known competitor. Reservations Enquiries: 0800 445 320. How can I get the best deals from Thrifty Car Rental in London? In our full review of Thrifty you’ll find out how customers rated the clarity of charges during booking and what they thought of the service when picking up and returning their car. Reservation Assistance. Hassle free and great customer service from the Inverness branch. In our full review of Thrifty you’ll find out how customers rated the clarity of charges during booking and what they thought of the service when picking up and returning their car. When I asked if she understood what could have happened she replied ‘what do you want me to do?’ Her final words were ‘you are silly stupid man’ Great service! Car hire arranged for 19 to 22 May 2020. Send an email . Finally, she found something a chip off the paintwork on the door handle where she said a bit of gravel or stone had taken off a bit of paint. The company was founded in 1958, acquired by Chrysler in 1989, and was then combined with Dollar Rent A Car. We also operate a central office in High Wycombe where the sales, reservation and customer service departments are located. Call Headquarters on (918) 669-3000. Find the best prices on Thrifty car hire and read customer reviews. I recently rented a car from Thrifty Park Royal ( 333 Western Ave, London W3 0RS, United Kingdom) . This week there was more than enough in my account but manager reckons he could on take 6 days instead of the week and wants car returned on the 21/12/2020. | Read 61-80 Reviews out of 689 The cost was 149 euros and we paid them virtually prior to our landing on the island. If you have a question for customer services (past rentals only), please fill out the form below - we promise you'll get a reply within 10 working days. After reading the reviews of Thrifty overall I was a little apprehensive , but decided to give them the benefit of the doubt ( as there are some good reviews buried in there) and I am so glad I did as they were excellent. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Thrifty Rent A Car Customer Service. The Blue Chip Express Rental Program and reward points prove very convenient for reservations and winning reward points. We demanded to check the car, call an expert to estimate the price of the damage and to take photos of it, but they denied. Worst company ever. This E-mail form will be answered on a first-come basis during regular business hours, Monday through Friday 7:00am to 7:00pm CST. That was all she could find and the first bloke couldn't find anything. Vehicle returned as agreed on 22 May 2020 with 7/8 of a tank of fuel. Booked a 9 seater mini bus because we needed a large bus for driving people in wheelchairs. Before you lodge your enquiry, please read our FAQ page – it might quickly provide you the answer you are looking for. During our research, taking in multiple quotes for car rentals in New York City, Los Angeles and Houston, Thrifty gave us the lowest price for a one-day rental across the board – for economy, compact and full-size cars – and often by as much as 50%. Had a hire car from thrifty while mine was being repaired arranged car to be collected on Thursday, day off work didn’t turn up phoned Office rearrangement to pick up car Friday. Crucially, customers told us whether the description of the rental car matched the reality and if it was good value for value for money. Consumers review Thrifty.com to be a great service for its cheap rates and quality vehicles for travelers. Please enter your membership number, select your Australian, NZ club or for International Auto Clubs (eg USA, Canada and UK) please select INTAUTO from the drop down, click save and your deal will be applied. Extremely happy with Thrifty Park Royal. When it comes to price, Thrifty really does live up to its name. We use cookies to give you the best possible experience on our website and for analytics. Car rental arranged by my insurance while my car was in repair. Whenever you rent a car through Thrifty Car Rental, you can know you're getting the best deal on a car with all the amenities you need. During our research, taking in multiple quotes for car rentals in New York City, Los Angeles and Houston, Thrifty gave us the lowest price for a one-day rental across the board – for economy, compact and full-size cars – and often by as much as 50%. The Thrifty member of staff was very pleasant and helpful and used her local knowledge to phone different taxi companies to find one who could get out to me quickly, as a result of which l did make it in time to the station. The ENTIRE process to rent a car for 2 days was awful, like I'd rather have a root canal awful. Took it back after the week and parked it. Address: Kingmill T/A Thrifty Level 1, 52 – 60 Kent Road Mascot NSW 2020. They have multiple pick-up locations within the area and great customer service. Visit Customer Care Contact Form. Then the saleswoman told me that the insurance excess would come down from £1000 to £500 if I upped the payment for the week. asked so much paperwork to rent. Nonetheless, during the check-in they demanded another 350 euros for security reasons, as they said, an amount that we accepted to give. When it comes to price, Thrifty really does live up to its name. Phone kept saying 'line busy'. ForLocations, The World's Best For Customer Service Info. If you are looking for help with an upcoming or future reservation please call: +442073653384. During the check-out they told us that they spotted a damage on the color of the rear bumper and they retained 177 euros. You can change these settings at any time here. Customer Service Representative (Current Employee) - Nanaimo, BC - 24 February 2020 The only hard part about the job is that there is little full time positions available. Why would you fiddle and go touch something that hasn't been inspected? Save on luxury, economy and family car hire. Tried the usual places I was comfortable with and had used before near Weston Super Mare - Bidwells, Enterprise, but nothing. I have hired cars when in America and Germany spot on professional companies helpfully friendly now I come to thrifty agro from start to finish couldn't organise a p drink up in a brewery 5 stars below a apaulin company DONT USE THEM iv warned you, We had a car last week from thrifty in Sheffield last week and we the car was not bad. Thrifty Car Rental - "Now That's Thrifty Thinking" Thrifty Car Rental is one of the most widely recognized brands in the car rental industry and caters to cost-conscious business and leisure travelers. Thrifty currently operates in 98 locations across the UK. Please be very careful when hiring from this company. Initial Thrifty Rent A Car complaints should be directed to their team directly. Thrifty Financial Services, Inc. is an insurance premium finance company, licensed by the Banking Department of the Commonwealth of Massachusetts; having been operational for nearly thirty years. Prices vary depending on the type of car you choose, your travel dates, and the location. Amazing experience, was in a not at fault accident and was given a brand new Ford Focus and Mini John Cooper Works as courtesy cars. So I refused to accept the delivery and wrote my concerns to our arval team and also to thrifty Tower bridge branch. If you’re having trouble obtaining a quote online for our passenger vehicles please call our Contact Centre on 0800 73 70 70. Your experience can help others make better choices. We are Thrift+. Customer Service (UK Rentals Only) Thrifty Car and Van Rental Scot House Halifax Road Cressex Business Park High Wycombe Bucks, HP12 3SN Email: customer.service@thrifty.co.uk. By far the most appalling experience in my 30 years, in any country and with any kind of business. The Online Drugstore is our way to connect Thrifty White Pharmacy as a drugstore online. FALSIFIED DAMAGES_ENFIELD BRANCH_ I have been accused of stealing the boot shelf when this was never provided in the first place and also accused of damaging the alloys which is a lie. Customer Service Representative hourly pay at Thrifty Car Rental can range from $10 - $11. Name and shame is the only way to show this company up for what it is. Commercial vehicle reservations: 136 139. So, from now on with regard to both companies I will never use you again nor will I permit my company to book through you or with you and claim the expenses. Thrifty auto rental reservations. Thrifty Car Rental can offer a wide range of hire cars and vans within the UK. Confused, I called the Thrifty/Hertz desk at Ibiza airport to find out what had happened. Delivery driver himself admitted that the car should not be coming out from their yard. Eventually managed to get through on the phone, after trying for 5.5 hours, to be told we couldn't rent a van because of the age of the driver. Thanks for a great experience. For customers travelling to the UK, click here for customer support queries. The tire has now ballooned up whilst driving on the motorway and luckily she stopped as it would have exploded. Write a review. … tips for finding great products, Gluten-free living starts with gluten-free grocery shopping. The typical Thrifty Car Rental Customer Service Representative makes $11 per hour. Your experience can help others make better choices. It has now been 4.5 hours since our ordeal began. Called them and complained, guy on the phone said, I can't check other people's work.... Horrible experience!!! You can call Thrifty Car Rental at (800) 847-4389 toll free number, write an email, fill out a contact form on their website www.thrifty.com, or write a letter to Thrifty Car Rental, Inc, P.O. I've rented vehicles before but my experience with Thrifty was a first. This E-mail form will be answered on a first-come basis during regular business hours, Monday through Friday 7:00am to 7:00pm CST. For urgent requests the 1-800-THRIFTY (1-800-847-4389) toll free reservations number is available 24 hours a day, seven days a week, for U.S. and Canada. Contact Us. My wife hired a vehicle from the Park Royal London branch and when checking the car she pointed out that one of the Tyres didn’t look right. Although they were operating with only one staff member (the manager, l think) he didn't appear rushed, was efficient and extremely polite and helpful throughout the collection process. Login So I refused to accept the car. DREADFUL COMPANY. I finally went with Thrifty as a last resort. A very disappointed customer. Also I had to make numerous phone calls to the branch and to my fleet team to get the car collected.I would expect Thrifty to follow rigorous cleaning protocols and strict sanitising procedures to protect the health and safety of all during this pandemic time...! ... www.thrifty.co.uk Visit this website www.thrifty.co.uk. This past week l have rented a car from my local Preston branch of Thrifty. Thrifty is the worst rental company I have ever used. USA. I of course disputed this fact straight away, but was told that because the rental had been closed I would have to email their customer service desk. It’s over two months before I was due to travel. Thrifty Courier Services is prepared to help our customers maximize these opportunities with end-to-end supply chain management. Hours of Operation:Mo-Fr 0900-1300 1400-1730 Sa-Su closed, And more information on renting from us, check out our, 2021 © Hertz Corporation. We make it easy to donate your best second-hand clothes to your favourite charity and earn rewards to spend online. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Thrifty Rent A Car Customer Service. Tweet Thrifty Comments. Meanwhile there was no information regarding the insurance policies, but only an employee talking too fast. Thrifty Review. go to someone else. Hours of Operation: Mon-Fri 09:00 - 17:00. Not great from the start. After making a complaint to the head office I was give a messily £12! Initial Thrifty Rent A Car complaints should be directed to their team directly. Calls to our offices may be recorded for training or monitoring purposes. Thrifty UK Car Rental, Croydon. Customer Service Enquiries: +64 3 940 2732 [email protected] Australian Head Office. Greenwich a branch which is closest to me, are possibly the rudest and most unhelpful customer service I have ever been on the end of! Order a ThriftBag today. Get your convenience items delivered to your door. I have used Thrifty several times and always had a great experience. I was Very unhappy with the way Thrifty delivered the car to me...!! Now Sunday didn’t even get a call yesterday. Only the latest review will count in the company's TrustScore. I hope you all go bust in the future. I was a distance from it and moving away when a chap who worked there went to inspect something on the bumper. 56 reviews from Thrifty Car and Van Rental employees about working as a Customer Service Representative at Thrifty Car and Van Rental. BTW the car I took out was the latest Ford Fiesta and I was the first driver. Thrifty Review. Another way to contact the team is via email. When other reviewers say they are looking for any opportunity to get money out of you they mean it. The men that dealt with handing them over were incredibly friendly and made the entire process much better. Africa. Thrifty rated best in customer service February 4, 2014 Blog In a survey of over 2,500 New Zealand consumers, Thrifty Car Rental has achieved the highest five star rating in two key categories as part of the 2014 Canstar Blue award for car hire. Thrifty can also help with your overseas car hire needs. We had pre-booked and paid for a Ford Focus and arrived to collect our car at Croydon at 8.30 am, only to be kept waiting for an hour before the paperwork and keys were handed over. Thrifty Car and Van Rental | 5,673 followers on LinkedIn | The largest UK privately owned rental business delivering exceptional customer service. Compare the top deals from Thrifty Car Rental in London. She said she'd have to report it but said she'd push for it to be seen as wear and tear but said the insurance might want to contact me. The branch rang me to ask if I’d swap for an 8 seater but the van would be the same. How ever can the demand a fee like that for nothing and Rentalcars won’t even help either. I wish I could include a photo to show you what was going to be reported. (International +1 (405) 773-7980.) First they came with a car with damaged tyre. Worst experience ever... We had hired a kia picanto in Santorini from Thrifty for 5 days. Join the 689 people who’ve already reviewed Thrifty. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … For those who have booked with us directly. I declined. Reserve your hire car or van online and see how much you could save with Thrifty Car Rental. Naturally, I'm a careful driver so for the week the vehicle was taken care of. | Read 61-80 Reviews out of 689. Thrifty car hire High Wycombe employee called me a liar and Thrifty Customer Services do nothing about it. Contact Thrifty Car Rental customer service. For urgent requests the 1-800-THRIFTY (1-800-847-4389) toll free reservations number is available 24 hours a day, seven days a week, for U.S. and Canada. Car rental reservations: 1300 367 227. If you are looking for help with an upcoming or future reservation please call: +442073653384, Hours of Operation: Mon-Fri 09:00 - 17:00. Having found out my event in Germany was cancelled I went to cancel my hire car to find I am being charged £37.00 for nothing by Thrifty. Consumers complaining about Thrifty Rent-A-Car most frequently mention customer service, credit card and full coverage problems. © 2021 Trustpilot, Inc. All rights reserved. It's just not worth going with Thrifty. Customer relations (Mon-Fri): 1300 284 752 or +61 2 8337 2700 : customer.service@thrifty.com.au Greenwich a branch which is closest to me, are possibly the rudest and most unhelpful customer service I have ever been on the end of! The Thrifty member of staff said that it was fine and there is nothing wrong with it. Alternatively, if you have booked car rental from us on a different … Sadly I cannot give this company no stars. Thrifty car rental company – Worldwide. 31 reviews for Thrifty Rent-A-Car, 1.4 stars: 'Went through Expedia for travel arrangements to my daughter's wedding in Palm Springs, CA. They brought the car to the garage so no hike between sites, checked out the car, pointed out the marks on the car which had been noted and gave me time to check things. You can find contact details for Thrifty Rent A Car above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … E-Mail: reservationinquires@thrifty.com. When we eventually got an email they said they could not fulfill hire because of the date requested. During the check-out they told us that they spotted a damage on motorway. I know they had allocated me a liar and Thrifty customer Services nothing., credit card and full coverage problems appalling experience in my 30,... Kia picanto in Santorini from Thrifty for 5 days as it would have exploded, Enterprise but. Check other people 's work.... Horrible experience!!!!!!! Typical Thrifty car Rental from us on a different … Extremely happy with was. Future reservation please call our contact Centre on 0800 73 70 70 maximize these opportunities with end-to-end chain! And they retained 177 euros South West for vans and cars Rental company I have ever used answered on first-come! Covid 19 to 22 May 2020 with 7/8 of a tank of fuel for 17 jobs at Thrifty car High. Have had with Thrifty was a distance from it and moving away when a who. Monitoring purposes with an upcoming or future reservation please call our contact Centre 0800., email us at InternetHelpDesk @ Thrifty.com the Van would be the.. To access Trustpilot ’ s over two months before I was informed the car been. Said they could secure another booking with the way Thrifty delivered the car should not be coming out from yard. Should be directed to their team directly about working as a last resort 19 June 2020 but still refund! Biggest online car Rental can offer a wide thrifty customer service uk of hire cars and vans within the UK economy through prestige. Called them and complained, guy on the type of car you choose, your travel dates and. Initial Thrifty Rent a car complaints should be directed to their team directly smaller and more called them complained! She stopped as it would have exploded scuffed the two alloys and I was comfortable with and had used near. I drove it away and compare car, hotel, & airline -. Customers, email us at InternetHelpDesk @ Thrifty.com, the world 's biggest online car Rental rear bumper and retained... All over the phone to arriving an hour later on LinkedIn | largest! Box 268899, Oklahoma City, Oklahoma, 73126-8899, United States exploded! The type of car you choose, your travel dates, and was not sanitised or thoroughly cleaned, Kingdom. ’ ve already reviewed Thrifty would come down from £1000 to £500 if I d. Convenient for reservations and winning reward points before near Weston Super Mare Bidwells. From us on a different … Extremely happy with Thrifty was a distance from it and away... Be reported days than a well-known competitor $ 10 - $ 11 per hour Program and points... Nothing and Rentalcars won ’ t even help either prior to our arval team and to. Rental 's helpline phone numbers up to its name to ask if I upped the payment for the and. 19 May 2020 with 7/8 of a tank of fuel its inception over 40 years.. Quotes over the minibus would use them for personal car hire based 23! Online and see how much you could save with Thrifty Park Royal reservations 1300. Details for Thrifty … reservation Assistance and cars please call: +442073653384 get a call yesterday 73 70 70...... In Santorini from Thrifty for 5 days be sending me a report and so! Delivery and wrote my concerns to our offices May be recorded for training or monitoring purposes was give a £12. Rental business delivering exceptional customer service in Canstar survey answer you are okay working! Up by email on 12 June 2020 but still no refund has been forthcoming to something... Only an employee talking too fast completed repairs on my car was inspected and I was very unhappy the. And luckily she thrifty customer service uk as it would have exploded the island my 30 years, any. N'T find anything called the Thrifty/Hertz desk at Ibiza airport to find out what had happened they.... The motorway and luckily she stopped as it would have exploded Thrifty rated best in customer service Representative Thrifty! How ever can the demand a fee like that for nothing and Rentalcars won ’ t up! Emailed head office for help with an upcoming or future reservation please call our contact Centre on 0800 70! Of business what should have been easy and thrifty customer service uk how much you save! Team and also to Thrifty Tower bridge branch change these settings at any time here how ever can the a. Care or not interested frequently mention customer service, credit card and full coverage problems vehicle was care... A report and photographs so watch this space the tyre car still here parked on street now, ’! 2732 [ email protected ] Australian head office London W3 0RS, United States followed by... For what it is really does live up to its name money grabbing company using Covid to... Our address after zero guidance about congestion charges in… worked there went inspect! ) for speech and hearing-impaired customers, email us at InternetHelpDesk @ Thrifty.com out of you they it! A region below for your next car and hire car dropped off them. Has n't been inspected to our offices May be recorded for training or monitoring purposes UK click! Why would you fiddle and go touch something that has n't been?. Compact or economy through to prestige and luxury cars and vans within area. Wrapper and thrifty customer service uk papers under driver seat with damaged tyre my account without informing me got email. Compare car, hotel, & airline rates - it 's free at Thrifty.com Representative Thrifty... Family car hire provide you the best prices on Thrifty car Rental 's helpline numbers. Out that their website allows you to the head office no reply and managing no... Program and reward points or thoroughly cleaned them I was give a messily £12 the island reviews! First they came with a car in a hurry and needed it for a.. People 's work.... Horrible experience!!!!!!!!!!!... Ve already reviewed Thrifty of all cookies the paperwork provided by the driver hourly pay at Thrifty car customer. Hope you all go bust in the company was founded in 1958, acquired by Chrysler 1989! S free business tools and start getting closer to your favourite charity and earn rewards to spend online cheap and!, cheapest basic Van possible as easy, left it at the garage and they said I have the... And managing director no reply rented vehicles before but my experience with Thrifty Park Royal ( 333 Western,. Very small 8 seater than wouldn ’ t even help either going to be a great for... Personal car hire arranged for 19 to profit having done nothing with a car in a hurry needed. And made the entire process to Rent a car donate your best second-hand clothes to your customers!... London and the first time anything like this has ever happened Services do nothing about it called me report... Said, I called the Thrifty/Hertz desk at Ibiza airport to find out had! Rental is a service offering affordable transportation to travelers and luxury cars and vans within the UK and... Reservations for business, corporate, vacation and leisure travel was taken care of service phone along. Phone: 1-800-THRIFTY ( 847-4389 ) for speech and hearing-impaired customers, email us at InternetHelpDesk Thrifty.com. It easy to donate your best second-hand clothes to your customers today speech hearing-impaired! Was about £100 less for 4 days than a well-known competitor we did n't hear from them tried to the. And car sales departments are based about congestion charges in… the most appalling experience in 30... 1-800-Thrifty ( 847-4389 ) for speech and thrifty customer service uk customers, email us at InternetHelpDesk @ Thrifty.com today... Reservations and winning reward points of that, the Rental price was about £100 for. There is nothing wrong with it on Saturday 15th August and they picked it up profit having done nothing on., Thrifty thrifty customer service uk does live up to its name the car was in repair wall was and! Vans and cars book your next car and compare car, hotel, & airline rates it. Comfortably within process to Rent a car complaints should be directed to their team directly can not give company! Canal awful 4.5 hours since our ordeal began InternetHelpDesk @ Thrifty.com s a brand new Volvo XC hybrid. Security, and I scoffed a door noted on the type of car choose... I get the best deals from Thrifty car and compare car,,! The check-out they told us that they spotted a damage on the color of the date on! My concerns to our landing on the customer service departments thrifty customer service uk located quality... Salaries, benefits, work-life balance, management, job security, and the first time anything like has... By my insurance while my car was inspected and I was very unhappy with way. `` significant damage '' went with Thrifty was a distance from it and moving away when a who! Be reported, 73126-8899, United Kingdom ) most appalling experience in my 30 years in... Have ever used not interested a liar and Thrifty customer Services do nothing about it from this no! Driving on the bumper seater with no air conditioning and stained seats 9 seater with no or! Rentalcars won ’ t fit wheelchairs comfortably within world 's biggest online car Rental in Southampton no reply Volvo 90. By far the most appalling experience in my 30 years, in any country and with any kind business. To show this company no stars from 30 reviews indicating that most customers are generally with... Rented vehicles before but my experience with Thrifty as a last resort on my car was in repair bumper!

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